Special Order

Hi Russell and team I would just like to say a massive thankyou to you and the team for the impeccable customer service and rapid response from point of order to delivery. We placed the order around midday and the following afternoon it was delivered, outstanding !!!!! I can honestly say I have not experienced such expertise and fabulous customer service in a very long time. If ever, a massive well done team and keep up the great work.Andrew Fryer (12 Apr 2024, 08:51)

An amazing service from start to end. Having contacted them via email making an enquiry as to whether they could make some bespoke swing ropes for me, they responded same day. The questions they asked were thorough and even when i made a slight mistake with my measurements, they sorted it to perfection. Within days I had received my bespoke designed swing ropes for my chair. The chair itself still needs painting and this will be done when it stops raining, but I was so excited to receive them, the chair is now all back in position and tested i might add. Perfect ion every way, i am so pleased and would thoroughly recommend their services to anyone. Helpful, polite and so quick, thank youNicky (4 Mar 2021, 08:40)

I hot given a beautiful oak swing seat for Christmas. Problem was the bough available is not symmetrical either in diameter or height. But no problem, precise measurements given to Ropes Direct resulted in the perfect rope set for my situation. They fit perfectly look lovely and function well. Well done, full Marks for a great service!!william carlin (11 May 2020, 19:35)