🎄 RopesDirect are closed for the Christmas Holidays and will be re-opening on Monday 6th January. Orders placed on-line during this period will be dispatched upon our return.
We can only consider items that have been sold within the last 30 days and in perfect (re-saleable) condition. Â
We regret we cannot accept items that were cut to length or were modified (custom-made), for example a splice. Â
Upon safe receipt at our premises and inspection for condition, a refund will be made for the purchase price of the individual item less a 15% re-stocking fee. (If ordering a replacement product we usually waive the re-stocking fee). Â