Deliveries and payment

We operate a very quick turnaround, from the moment you place an order to getting it on board a fast and reliable courier service. They deliver direct to your home or workplace.

NEXT WORKING DAY: Customers in mainland UK (excluding Islands and Scottish Highlands) will usually enjoy next working day delivery on orders placed before Midday. When it is really busy the delivery timescale might be 1-2 working days. For heavy items (over 30kg) the delivery can take a little longer. We can also offer 10am, 12 noon and Saturday deliveries at a surcharge, for orders placed over the telephone.

COLLECTION: Place your order and pay for it on-line, selecting the "collect from warehouse" delivery option. We will let you know as soon as it is ready and don't forget that we are closed at  weekends and on bank holidays.

VAT. Prices quoted include VAT at 20%. To see prices before VAT click on the 'Prices ex VAT' at the very top of the page.

PAYMENT. Payment can be made on-line using your credit/debit card, by PayPal, or a pro-forma invoice can be generated in the checkout pages for payment by bank transfer. Please note that we do not operate credit accounts or accept purchase orders.

DELIVERY CHARGES / DELIVERY COSTS. Our standard delivery area covers mainland England, Scottish Lowlands & Wales (excluding all islands). Charges for deliveries to other parts of the United Kingdom, Northern Ireland, Eire and International are calculated after confirmation of the delivery address. There is a shipping estimater in the shopping cart.

EUROPE & NORTH AMERICA SHIPPING FEES. We can also ship to mainland Europe and North America using a 5-7 working day service. This service is for vat-registered business customers only. Please contact us by email with your requirements for a quote.

UK DELIVERY ZONES:

• A. Mainland England & Wales
• B. Scottish Lowlands (Postcodes: EH, G, KA1-KA26, KA29 & KA30, KY, ML, PA1-PA19, PH1-PH14)
• C. Remote Scottish Mainland (Postcodes: AB10, DD8-11, DG, FK7-21, IV1-40, IV52-54, IV63, KA5-7, KA18-19, KA26, KW1-14, PA21-PA40, PA80,  PH15-50)
• D. Scottish Highlands & Islands (Postcodes HS, IV41-IV51, IV55-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH42-PH44, ZE)
• E. Northern Ireland (Postcode BT)
• F. Ireland
• G. Isle of Man (Postcode IM)
• H. Isle of Wight (Postcodes PO30 – PO41)