I ordered the 28 mm manila rope for a customer and the product was delivered the next day. the rope was perfect and the customer was delighted with her new rope balustrade. there was a problem with the thickness of the second batch that I ordered but a quick phone call to ropes direct resolved the problem and a replacement rope was dispatched immediately. the service was faultless and I will definitely use ropes direct again.

Lee jalili-Hodges
Technical director
Resolve Property Services Ltd